Area Supervisor

Area Supervisor – Ross Stores, Inc.

Apply for the Area Supervisor position at Ross Stores, Inc., the leading off‑price retail chain with over 2,200 stores nationwide.

Our values start with our people – join a team that values you! Ross brings customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while providing a fun and exciting treasure hunt experience.

Our corporate headquarters are in Dublin, CA, with key buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to an inclusive work environment with continuous learning opportunities for our teams.

Area Supervisors are members of Store Leadership responsible for a specific store area and for the general operations and supervision of the Store when functioning as Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining a friendly and easy‑to‑shop environment, ensuring proper merchandise presentation, keeping a clean work area, and executing and supervising company operational processes.

• Maintaining Safe & Secure Environments
  • Understands that safety is the number one priority and practices safe behaviours in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone; immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Responsible for building security, including entrance/exit control, receipt and daily inspection of Electronic Article Surveillance devices, Cash Office security, armored carrier pickups, and register area.
  • Removes clutter and ensures clear egress to emergency exits.
  • Responsible for customer safety including accident prevention, reporting, and emergency procedures.
  • Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.
• Customer Service
  • Treats all customers, associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times; recognizes associates using company recognition programs.
• Personal and Store Brand
  • Represents and supports the company brand at all times.
  • Maintains a professional appearance in accordance with the company dress code and ensures all associates adhere to the dress code.
  • Keeps all areas of the store clean, well‑maintained, and merchandised to standard.
  • Responsible for daily trash removal.
• General Merchandising
  • Ensures recovery, sizing, and markdowns are completed to company standards through teaching, assigning tasks, and following up per company best practice.
  • Responsible for receiving merchandise trucks when needed.
  • Processes all merchandise with a sense of urgency.
  • Responsible for receipt of all non‑merchandise inbound deliveries.
  • Maintains cleanliness and organization of all stockrooms.
  • Helps deliver and place merchandise on the sales floor when all merchandise is processed.
  • Ensures back‑stock is secured and processed to company policy.
  • Responsible for merchandising of department including the back stock.
  • Reduces loss due to damage.
  • Ensures compliance with monthly presentation guidelines in assigned area.
  • Handles floor moves and signing, including promotional signing as needed.
  • Executes re‑wraps as needed.
• Loss Prevention
  • Meets the Loss Prevention Awareness Program and maintains a large customer service presence on the sales floor, customer and associate engagement, and heightened loss prevention awareness.
  • Demonstrates integrity and honesty in all interactions with associates and customers; safeguards confidential, cash, credit card, and merchandise information.
  • Maintains proper operation of the Public View Monitor (PVM) system.
  • Conducts “Code 50” package inspections.
  • Executes all company best practices and maximizes productivity by minimizing steps and touches while working.
• Front End Supervision and Operations
  • Executes best practices and maximizes productivity by minimizing steps and extra touches.
  • Maintains pace, energy, and presence at the front end, managing the line to expedite…