Chat Support Specialist

Computer CORE is committed to delivering top-notch customer service and support, ensuring every customer enjoys a seamless and positive experience with our products and services. We are seeking a highly motivated and detail-oriented Chat Support Specialist to join our team and contribute to our dedication to customer satisfaction.

At Computer CORE, we foster a friendly and supportive work environment where collaboration and open communication are valued. This culture promotes teamwork and helps ensure that our customers receive exceptional service.

We offer opportunities for career growth and advancement, encouraging our employees to develop their skills and pursue their professional goals.

In addition to standard benefits, we provide employee discounts on company products and services, enhancing the value of being part of our team.

• Competitive salary and performance-based bonuses
• Comprehensive health, dental, and vision insurance
• Paid time off and holiday pay
• Opportunities for career growth and advancement
• Employee discount on company products/services
• Friendly and supportive work environment

This position offers the chance to make a meaningful impact on customer satisfaction while working in a supportive team environment. If you have a passion for helping others and excel in communication, this role is a perfect fit for you.

• Excellent communication skills
• Friendly demeanor
• Ability to handle multiple chats simultaneously
• Detail-oriented with strong problem-solving skills

• Provide exceptional customer support through live chat
• Address customer inquiries and resolve issues promptly
• Ensure a high level of customer satisfaction at all times

• Previous experience in customer service or chat support role preferred
• Strong interpersonal skills
• Ability to work in a fast-paced environment

• High school diploma or equivalent

• High School Diploma

• Experience in a customer support role is an asset

Secaucus is a vibrant area known for its convenient location and diverse community. It offers easy access to New York City, providing employees with a dynamic urban lifestyle while being part of a quieter suburban environment. With numerous shopping, dining, and recreational options, Secaucus presents a well-rounded lifestyle that supports both personal and professional growth.