HR Operations Specialist

HR Operations & Reporting Specialist

The HR Operations & Reporting Specialist plays a key role within the HR Ops team, ensuring that HR and benefits reporting/processes run efficiently, accurately, and on time. This role combines operational execution with data analytics and reporting, supporting HR, Finance, and leadership with actionable insights. The ideal candidate is detail-oriented, analytical, and service-driven, with a strong understanding of how HR metrics influence payroll accuracy, workforce planning, and total rewards.

HR

Operations & Reporting

• Serve as the subject matter expert for ADP Workforce Now, including reporting, system configuration, navigation, and data validation.
• Develop, maintain, and deliver recurring HR reports (e.g., productivity, overtime, attendance headcount, comp, and ad hoc HR analytics).
• Complete ADP onboarding related to new hires at a pre-established cadence.
• Prepare statutory and internal HR reporting for US leadership and headquarters in Italy.
• Maintain data integrity across all HR systems and oversee file/feed/carrier connection accuracy.
• Build, automate, maintain, and distribute recurring HR reports e.g., productivity, overtime, attendance headcount, comp, Org charts and ad hoc HR analytics.
• Prepare monthly, quarterly, and annual reporting for US and HQ (Italy).
• Monitor data accuracy across employee records, job data, compensation, structures.
• Oversee system feeds and resolve discrepancies.
• Partner with HRBPs on clean and audit-ready employee files including I-9 readiness.
• Support SOP documentation and process improvement.

Benefits & 401(k) Administration

• Support annual Open Enrollment activities, including system testing, audits, data validation, and employee support.
• Review and approve new hire benefits enrollments as backup when needed.
• Administer monthly and off-cycle remittances to ensure timely and accurate funding.

Payroll Support

• Act as the primary payroll backup for weekly and bi-weekly payroll processing.
• Support payroll audits and assist with reconciliation as needed.
• Handle garnishments and correction of payroll errors.
• Provide support for month-end close with Finance.

Vendor and Invoice Management & Financial Reconciliation

• Serve as the main point of contact for all HR-related vendor invoices (benefits, payroll, HRIS, retirement, etc.).
• Process vendor invoices across monthly and maintain the master billing spreadsheet to ensure timely and accurate payments.
• Partner with Finance to reconcile HR expenses and resolve billing discrepancies.
• Maintain detailed invoice and accrual trackers for Finance review.
• Create PO as needed / MIGO.
• Prepare detailed invoice logs, trackers, PO documentation.
• Support annual budget prep, cost forecasting, vendor spend consolidation.

Compliance, Audits & Unemployment

• Support internal and external audits, including:
• Annual retirement plan audit
• Workers Compensation audits
• State agency audits
• Manage unemployment claims via ADP and serve as the point of contact for state unemployment inquiries.
• I-9 monitoring, compliance tasks, required postings, file maintenance.
• Maintain multi-state statutory adherence.

Budgeting & Accruals

• Prepare and submit monthly HR accruals to Finance, including benefits, payroll, workers’ comp, retirement, and vendor-related accrual.
• Partner with Finance to ensure accuracy of HR-related financial forecasting.
• Support forecasting, scenario planning, annual budget submissions.

Qualifications Required

• Expert-level experience with ADP Workforce Now, especially reporting, payroll support, and carrier connections.
• Minimum 3–5 years in HR Operations, Payroll, or Total Rewards.
• Strong understanding of US payroll practices, benefits administration, and statutory requirements; knowledge of Canada payroll practices is a plus.
• Experience with 401(k) remittance processes and retirement plan administration.
• Strong analytical and reporting skills: advanced proficiency in Excel (Pivot Tables, VLOOKUP/XLOOKUP, data modeling, formulas).
• Experience processing vendor invoices and managing financial tracking tools.
• Ability to manage sensitive information with discretion and maintain strict confidentiality.
• Strong communication skills and the ability to collaborate cross-functionally.

Preferred

• Experience with HR finance audits (retirement plan, workers' comp, state agencies).
• Experience supporting multi-state payroll or benefits administration.
• Experience in retail, luxury goods, or multi-entity environments.

Key Competencies

• Detail oriented with strong organizational skills.
• Financial and analytical acumen.
• Problem-solving and process improvement mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong follow-through and accountability.
• Collaboration and customer-service mindset.

Equal Employment Opportunity Statement

Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex…