Data Center Site Lead

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Location:

Secaucus, NJ (Onsite)

Data Center Site Manager will be responsible for daily operations, maintenance, and upkeep of the primary data center in Piscataway, NJ.

• Single point of contact for daily execution of tasks.
• Scheduling and monitoring the performance of on-site technicians, 3rd party vendors, and other resources performing work at the data hall.
• Assist with new hire interviews, staff onboarding and continuous mentoring and training of staff.
• Provide proper training, set clear expectations, and with the assistance of the team, provide tools for Data Center Techs to effectively execute daily job responsibilities.
• Plan and coordinate all daily datacenter operations and activities.
• Plan weekly and longer term work as needed.
• Assign tickets and project work to the techs and ensure tasks are performed in a timely manner / as required.
• Ensure tickets are updated and ultimately closed.
• Power monitoring and management.
• Environmental and cooling monitoring.
• Implement approved processes and procedures regarding Data Center Operations for Piscataway, NJ.
• Timely assignment and follow up on tickets.
• Review and offer recommendations (whenever possible) on improving existing processes.
• Follow best operational practices and contribute to maintain or improve high datacenter uptime.
• Maintain routine communication with on-site staff to ensure team task objectives are being met.
• Provide weekly reports on activities in the data center, notable highlights, issues requiring escalation, and other relevant topics.
• Be a resource to also perform standard work activities in the data center including:
  Rack and stack, Cable patching, Hardware break/fix, Layer 1 troubleshooting.
• Manage the onsite visits of authorized TS vendors for purposes of specialized equipment installs, maintenance, and repairs as needed. Ensure vendors are properly escorted per TS security policies.
• Manage the receiving and shipment of equipment deliveries.

• College Degree.
• 3+ years managing a large datacenter.
• Experience leading a team of datacenter technicians.
• Basic understanding of power and power systems (DC, AC, Voltage, Current, Power, PDUs,...).
• Organization skills.
• Detail oriented.
• MS Excel and Word skills.
• Good communication skills.