Quality Engineering Delivery Manager

Assistant Manager @ Zensar Technologies | TA Team, North America.

Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us.

We are looking for a QA / Quality Engineering Lead who can own end‑to‑end quality delivery while driving QE transformation and continuous improvement. The role requires a tool‑agnostic automation mindset, strong leadership skills, and experience balancing BAU delivery with modernization initiatives, including AI‑led quality practices.

• Lead QA/QE teams and own quality outcomes across releases and programs
• Drive day‑to‑day BAU delivery (planning, execution, defect management, release readiness)
• Conduct QE assessments and define continuous improvement / transformation roadmaps
• Drive test automation strategy and optimization across UI, API, and E2E testing
• Lead adoption of AI‑assisted QE practices to improve speed and effectiveness
• Partner with Product, Engineering, and Dev Ops teams to embed quality early
• Provide clear quality status, risks, and metrics to stakeholders

• 10–14 years of experience in QA / Quality Engineering
• Experience leading QA teams and managing delivery in Agile / Dev Ops environments
• Strong hands‑on experience across test automation tools, including Selenium, Playwright, Cypress, or similar frameworks
• Exposure to Tricentis Tosca (one of the tools, not mandatory focus)
• Experience with API and integration testing
• Proven experience performing QA/QE assessments and defining improvement roadmaps
• Ability to manage BAU delivery alongside transformation initiatives

• Experience with AI‑led or intelligent QE practices
• Experience driving QE transformation or modernization programs
• Exposure to cloud‑based testing and CI/CD pipelines
• Experience working with distributed (onshore/offshore) teams

• Strong communication and stakeholder management skills
• Leadership mindset with hands‑on capability
• Outcome‑driven and continuous‑improvement oriented
• Ability to influence without authority

We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.

Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.

Learn more about our culture:

Ready to #Experience Zensar? Begin your application by clicking on the ‘Apply Online’ button below. Be sure to have your resume handy! If you’re having trouble applying, drop a line to

• Mid‑Senior level

• Full‑time

• Information Technology
• Retail