Network Support Technician

Network Support Technician### Network Support Technician Apply:
Secaucus, NJ:
Full time:
Posted Yesterday:
R-105499
** About

The Role
** Provide onsite first line network support for our manufacturing environment. You will troubleshoot Layer 1 and Layer 2 issues, install and replace network hardware, and escalate complex problems to senior engineers. This role is onsite 5 days a week in our Secaucus, NJ office.
** What You Will Do
*** Support production floors, labs, warehouses, and server rooms onsite
* Troubleshoot packet loss, link drops, interface errors, and wrong VLANs, and collect diagnostics (counters, logs, show command output) for tickets
* Check cabling, patch panels, switch ports, speed and duplex, transceivers, and MAC address tables, and monitor switch health with network tools
* Install and replace switches, access points, SFP modules, patch panels, and racks
* Log tickets using ITIL workflows, get change approval before touching production, and escalate Layer 3, firewall, OT/PLC, and security issues
* Join the after hours, weekend, and 2nd/3rd shift rotation for 7x24 plant coverage
** What You Bring
*** Bachelor's degree or equivalent practical experience
* 2+ years supporting enterprise or manufacturing networks at Layer 1 and Layer 2, including hands-on experience with Palo Alto and Cisco
* Working knowledge of TCP/IP, subnetting, DHCP, DNS, VLANs, Ethernet switching, and SNMP and Syslog monitoring
* Hands-on racking, stacking, and cabling experience with copper (Cat5e/Cat6) and fiber
* Comfortable on an active plant floor and willing to follow PPE and safety rules
* Clear written and verbal communication with floor operators and ITZT Systems, a Sanmina Company,  assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be between $60,750 and $81,000 annually. If hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

Base salary is just one component of ZT Systems total rewards philosophy. We take pride in offering a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base. Other rewards may include bonus, paid time off, 401(k) retirement savings plan, tuition reimbursement, wellbeing resources, and more.

We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.