Service Desk Associate - IT Support & SLA Champion
Listed on 2026-11-04
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
ZT Systems in Secaucus, NJ is seeking an entry-level Service Desk technician to manage Enterprise tickets across internal and external case management systems. You will own ticket follow-up and engage broader support teams to ensure tickets are addressed within SLA.
Responsibilities include updating tickets, assigning and escalating tasks, and maintaining correct notes and statuses. You will support field technicians and other teams while seeking continuous improvements and maintaining strong
We have an opening for a Service Desk Associate - IT Support & SLA Champion in Secaucus, NJ, United States within Management & Operations, IT & Technology.
Join us at ZT Group Intl as our next Service Desk Associate - IT Support & SLA Champion in Secaucus, NJ, United States.
We are currently recruiting a Service Desk Associate - IT Support & SLA Champion for our team in Secaucus, NJ, United States.
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