IT Manager – Shopify & eCommerce

We are seeking an experienced, hands‑on IT Manager – Shopify & eCommerce to lead our eCommerce technology operations, manage the Shopify/Shopify Plus platform, and oversee technical teams responsible for website development, maintenance, and optimization.

The ideal candidate will have strong Shopify development experience, IT leadership capabilities, and a solid understanding of eCommerce operations, preferably within the fashion, apparel, or retail industry.

• Lead the development, management, and optimization of the Shopify/Shopify Plus website.
• Manage website architecture, themes, customizations, apps, and third‑party integrations.
• Oversee website performance, functionality, security, responsiveness, and user experience.
• Manage and mentor developers, eCommerce specialists, and external technical resources.
• Coordinate website enhancements, troubleshooting, upgrades, and ongoing maintenance.
• Oversee integrations with ERP, CRM, inventory, payment, and shipping systems.
• Collaborate with marketing and merchandising teams on promotions, product launches, SEO, and digital initiatives.
• Monitor website performance, conversion rates, traffic, and eCommerce KPIs.
• Develop technology roadmaps and recommend solutions to support business growth.

• Bachelor's degree in IT, Computer Science, Information Systems, or a related field.
• 5+ years of experience in IT management, Shopify development, or eCommerce technology.
• Strong hands‑on experience with Shopify or Shopify Plus website development and administration.
• Experience building, launching, managing, and maintaining eCommerce websites.
• Previous experience managing developers, technical teams, and vendors.
• Experience with ERP, CRM, inventory management, and payment/shipping integrations.
• Strong project management, leadership, communication, and problem‑solving skills.

• Experience in fashion, apparel, retail, or lifestyle eCommerce.
• Familiarity with Google Analytics, SEO, Google Ads, Meta Ads, and email marketing platforms.
• Experience with conversion rate optimization and scaling online retail businesses.

We are looking for a hands‑on technology leader with strong Shopify development expertise and IT team management experience who can take complete ownership of the eCommerce platform, drive technical improvements, and support overall digital business growth.