Pet Groomer

Job Description

Pet Groomer position at Pet Smart in Secaucus, New Jersey.

At Pet Smart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

Pet Smart’s Pet Stylist (Dog Groomer) engages with pet parents and their pets, provides positive experiences and best-in-class salon services, and upholds the company’s vision, mission, values, and strategy. The role shares responsibility for cleanliness and pet health and safety standards.

• Independently performs full menu of bath, brush and grooming services and standalone services (nail trims, teeth brushing, sanitary services) per Pet Smart bathing standards and procedures.
• Recommends additional health and wellness solutions with pet parents based on the pet’s needs.
• Manages pet parent experience and outcomes in person, over the phone, and at the sales register.
• Greets pet parents, answers questions, assists with making salon reservations.
• Conducts appointment reminder calls, maintains client records, and consults with pet parents on services offered.
• Performs check-in/check-out procedures for grooming appointments, including paperwork and rebooking.
• Promotes salon sales to help achieve sales targets and productivity metrics.
• Recommends, informs, and sells merchandise and services.
• Maintains high standards of cleanliness, sanitation, and humane conditions for all pets in the grooming area; performs end-of-day cleaning per maintenance checklist.
• Takes immediate action if a pet is sick or injured and facilitates transport to a veterinarian as needed.
• Assists in other departments as required; performs other duties as assigned.
• Supports a culture of Belonging and Recognition; follows Company Policies and Procedures.

• Prior grooming experience; or 6 months experience as Stylist in Training with successful completion of Pet Smart’s Salon Academy training and safety certification, or passes the salon technical evaluation.
• Proficiency in computer applications.
• Ability to stay composed under pressure; flexible schedule including evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder; use hands to handle, feel, hold, write; reach with hands and arms; stoop, kneel, crouch; depth perception; reasonable accommodations available.
• Lift/move up to 50 pounds; occasionally team lift and/or move more than 100 pounds.
• Exposure to moving parts, wet environment with pet hair; moderate noise, potential exposure to live animals.

Apply now to join a team that cares for pets and people. This listing may not reflect current openings, and locations may vary. Pet Smart is an equal opportunity employer. Applicants must be 18 or older (where applicable by law).