Sr Supplier Quality & Reliability Manager

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Sr Supplier Quality & Reliability Manager Apply locations Secaucus, NJ time type Full time posted on Posted Yesterday job requisition  R-104161

Reporting to the VP, Customer Operation, the Sr Supplier Quality & Reliability Manager will lead a team of technical resources responsible for supplier quality. This key ‘in the trenches’ leadership position will be tasked with managing the day-to-day operations and activities of the Supplier Quality and Reliability team while developing its people and continuously improving its processes. This person will interact upstream with design and development teams to improve initial product quality as well as with downstream manufacturing and supply chain functions to ensure lowest cost and fastest time to volume production.

This individual will communicate at all levels with our customers and suppliers, working closely with internal teams to create outstanding processes and products.

What You’ll Do

• Manage geographically distributed organizations and drive major organizational transformations/change initiatives using Six Sigma, SPC, and LEAN processes
• Manage Reliability Failure Modeling using Failure Modes and Effects Analysis (FMEA), Reliability Block Diagram (RBD), and driving corrective actions to reduce the identified risks
• Oversee statistical data analysis, including Regression modeling, Reliability Time series modeling, reliability target setting, warranty trend analysis, and spending forecast for new and existing products
• Provide day-to-day guidance and serve as an escalation point for supplier and product quality engineers
• Drive resolution of reliability and supplier issues within agreed service level agreements
• Mitigate quality issues impacting customers and internal operations
• Coordinate with internal teams to ensure audit objectives are met and maintain compliance with Customer and ISO standards
• Lead Reliability reviews and quality improvements across factory, supplier, and customer quality excursions
• Set reliability and Quality compliance objectives and work to ensure they are met
• Foster a continuous improvement mindset and a data-driven quality culture
• Track internal and external quality issues across cross-functional teams (Quality, Engineering, Procurement, Manufacturing, Suppliers)
• Develop and maintain strong relationships with key suppliers, customers and internal stakeholders
• Demonstrate strong analytical and data-driven decision-making skills
• Interface effectively at all organizational levels, including executives
• Identify relevant Quality-related training needs; develop and deliver training
• Incorporate Quality methodologies into corporate processes
• Exhibit leadership and the ability to resolve complex issues in a timely manner

What You Bring

• Broad knowledge in electronic hardware and firmware development
• Extensive expertise with supplier interactions and problem-solving
• Experience in Test, Quality Engineering, Product Reliability
• Ability to manage quality excursions in a high-pressure production environment including containment, stop ship, and customer communications
• Knowledge of Risk Management and Risk Assessment practices and methodologies
• Background in performing/managing accelerated life testing, or product validation testing
• Solid skills in debugging and FA of electronic assemblies Ability to think and act strategically using a systems perspective
• Ability to successfully manage change and reset priorities in a highly dynamic business environment based on changing customer requirements
• Demonstrates discretion, confidentiality, independent judgment, and professionalism when representing the company
• Proactively oriented to capitalize on opportunities and identify potential problems
• Project planning, leadership, and time management skills
• Knowledge of statistics and analytical principles
• Experience working in a global organization is a plus
• Experience mentoring and leading less-experienced team members
• Quick learning ability for new reporting and analysis tools
• Strong communication skills across all levels of management
• 5+ years managing people in customer-facing roles
• 10+ years of experience in a similar…