Seasonal Merchandise Associate

Job Description

Location:

New York Aquarium

Department:
Merchandise Services

Position Title:

Sales Associate

Employment Type:

Temporary

Status:
Non‑Exempt

Pay Rate: $16.50 per hour

Reports To:

Manager and/or Supervisor

• Must be available to work weekends and holidays; weekday hours are also available.
• Schedule varies based on weather and attendance and is subject to change during spring and summer.

As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.

• Drive sales by showcasing product knowledge and leveraging cross‑ and upselling opportunities.

• Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities.
• Answer guest inquiries and create a positive, educational experience.

• Maintain a clean and organized workspace.
• Process payments accurately using the point‑of‑sale (POS) system while adhering to WCS cash handling and inventory policies.
• Restock shelves and assist with inventory control procedures.
• Support team operations by completing additional tasks as assigned.
• Safely handle and move items weighing up to 35 pounds (e.g., supplies).
• Remain at designated posts for extended periods in various weather conditions to ensure smooth operations.

• Free Park Access:
  Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
• Guest Benefits:
  Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
• Uniforms:
  Company‑provided uniforms.
• Discounts:
  Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
• Professional Development:
  Access online learning resources and tuition discounts through Monroe College.
• Earned Paid Sick Time:
  Eligible after meeting required hours.
• Employee Assistance Program:
  Support for personal and professional well‑being.
• Free Banking:
  Exclusive employee banking perks.

• Must be at least 16 years old.
• Prior cash handling experience is preferred.
• Customer service‑oriented with a friendly, proactive, and outgoing demeanor.
• Basic skills in verbal and written communication, computer use, mathematics, and multitasking.
• Dependable and reliable, with a strong ability to work efficiently in a fast‑paced environment.

#LI‑DNI

$16.50/hr