Hybrid Quality Assurance at ODG

Position: Hybrid Quality Assurance Role at ODG
Make a difference as a Quality Assurance Agent at Open Door Group in a hybrid setting. This full-time position focuses on compliance, quality assurance, and data-driven insights.

Be part of a mission-driven team at Open Door Group, ensuring that service delivery meets the highest standards of quality and compliance. In this role, you will analyze client service practices and maintain documentation to align with accreditation and funder requirements. This position provides a unique chance to enhance your analytical and communication skills while contributing to community well-being.

Key Responsibilities:

• Evaluate and review client service practices

• Monitor compliance with accreditation standards

• Recommend improvements based on systematic reviews

• Engage with program teams for collaborative efforts

• Safeguard data security and integrity

Requirements:

• Certificate in business administration or related field

• Two years of experience in quality assurance or auditing

• Strong data analysis and elaboration skills

• Excellent written and verbal communication skills

• Satisfactory criminal record check required

Utilize your quality assurance expertise to support community goals at Open Door Group.