Customer-Focused Front Store Supervisor

Lead a team as a Front Store Supervisor at Shoppers Drug Mart, focusing on enhancing customer service and managing staff efficiently. Drive merchandising and maintain high operational standards.

As a Front Store Supervisor, you will oversee customer service functions while ensuring compliance with store policies.

Your role encompasses training staff, managing cash operations, and maintaining store image. You will resolve customer inquiries and support key merchandising initiatives while promoting best practices for loss prevention.

Key Responsibilities:

• Train cashiers and merchandising staff effectively

• Ensure compliance with loss prevention protocols

• Resolve customer issues regarding products

• Organize and maintain clean product displays

• Uphold health and safety standards consistently

Requirements:

• Experience in decision-making and planning

• Strong organizational skills and computer literacy

• Knowledge of store products and supplies

• Effective time management capabilities

• Ability to solve problems for customer satisfaction

Enhance your retail management skills and deliver outstanding customer experiences at Shoppers Drug Mart.