Sales Consultant

Sales Consultant

Big O Tires is looking for a Sales Consultant to perform customer service and sales duties in an accurate and timely manner, ensuring proper customer education and follow‑through on maintenance and repairs.

MFA Petroleum Company is an Equal Opportunity/Drug‑Free Employer.

Sales Consultants perform customer service and sales duties in accordance with all company programs, policies, and procedures.

• Monitor the customer service area and host waiting customers, providing fast and friendly service.
• Handle complaints courteously and efficiently per company policy.
• Inspect vehicles and review owner’s manual maintenance requirements to promote needed products and services.
• Effectively promote sales by explaining product and service benefits, implementing promotions, and using suggestive selling techniques.
• Prepare sales documentation such as warranties, service agreements, and record and register tire sales.
• Conduct efficient and accurate sales transactions; notify supervisor of any discrepancies.
• Manage ticket average and profitability, assisting the store manager in meeting company expectations.
• Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, and merchandising.
• Protect company assets by properly cleaning, maintaining, and storing tools and equipment.
• Check‑in vendors, receive merchandise, and stock shelves.
• Clean facilities to maintain internal and external store appearance.
• Safely operate customer vehicles with automatic and manual transmissions.
• Assist in training new employees as needed.
• Complete daily Today’s Class Technician and other required training in a timely manner.
• Perform other duties as assigned.

• 18 years of age or older.
• Ability to learn new concepts and use technical materials.
• Ability to consistently operate a computer and other office productivity machinery.
• Strong verbal communication skills.
• Sales abilities.
• Basic mathematical calculation skills.
• Ability to safely operate automatic and manual transmission vehicles.
• Availability to work holidays, weekends, and after regular business hours as needed.
• Willingness to work with hazardous materials.
• Ability to work in outdoor weather conditions.
• Willingness to comply with PPE regulations.
• Normal vision, hearing, speech, and the ability to detect odors.
• Ability to remain standing or driving for up to nine hours per shift.
• Ability to lift and move items up to 75 pounds.
• Valid driver’s license.
• English language proficiency for communication with customers and coworkers.
• Successful completion of pre‑employment screenings.
• Legal authorization to work in the United States of America.

• High school diploma or GED equivalent.
• One year or more of experience in an automotive shop environment.
• Ability to work independently and in a team environment.
• Ability to work at a fast pace.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage multiple tasks and projects.
• Ability to perform detail work with accuracy.

MFA Petroleum is a subsidiary of MFA Oil Company, a farmer‑owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers throughout the region and operates Blu Sphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor.

We offer competitive wages, paid time off, paid company holidays, profit sharing, performance incentives, health benefits (medical, dental, vision), employee assistance program, company‑paid life insurance, short‑and long‑term disability, and a 401(k) plan with company match options.

• Put Customers First
  • Respect Everyone – Demonstrate high regard or special attention to all.
  • Provide Excellent Service – Go the extra mile for customer satisfaction.
  • Deliver on Your Promises – Act on commitments consistently.
• Be Tenacious
  • Give Your Best – Seek to improve every day.
  • Never Settle – Find forward‑looking solutions, don’t settle for “It can’t be done.”
  • Work Passionately – Passion drives excellence and teamwork.
• Lead by Example
  • Do the Right Thing – Let honesty and integrity guide decisions.
  • Take Ownership – Be accountable for oneself, colleagues, and customers.
  • Act with Empathy – Communicate better and strengthen teamwork by understanding challenges.

We believe there’s always room to learn and grow. Opportunities exist for internal advancement and professional development, including on‑the‑job training and educational expense assistance.

Entry level

Full‑time

Sales and Business Development – Vehicle Repair and Maintenance

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