Safety and Security Officer

Mii amo, a destination spa, is offering a safety/security officer position. Pay range: $19.00/hr (actual pay based on skills and experience).

Safeguarding residents, resort property, assets, guests, visitors and team members.

• Communicate effectively and genuinely with guests, team members and other departments
• Maintain a friendly and caring demeanor at all times in a fast pace environment
• Maintain a professional image at all times that falls within the hotel and company guidelines for appearance and dress
• Patrol and inspect assigned areas to include all public areas, meeting rooms, entrances, back of the house areas, and outside buildings and grounds; check areas for unauthorized persons or vehicles, unlocked doors, and fire and safety hazards
• Write detailed reports regarding incidents of theft, injury, property damage and/or any incident relating to an infraction of laws, company policies or breaches of security
• Investigate all safety or security incidents, relating to the hotel guests or employees as directed by the Director of Security and Loss Prevention or Resort management; monitor security camera system, coordinate investigations with local law enforcement agencies as appropriate
• Respond to emergency situations promptly, evaluate the nature and severity of the situation, and act accordingly, including calling for outside assistance if necessary; arrange for emergency medical treatment for guest and employees
• Key control of entire property
• Check alarm systems, safety and fire equipment systems and closely monitor security of building doors, service areas and delivery areas
• Respond to all guest requests, problems, complaints and/or phone calls in an attentive, efficient, and courteous manner
• Professionally deal with difficult situations/people, conflicts, and varied individuals of different educational levels
• Respond quickly to guest requests in a friendly but professional manner and follow up to ensure guest satisfaction that meets and exceeds our service standards
• Escort staff and guest to car if requested
• Randomly inspect purses, packages or bags of all employees
• Control of lost and found for the resort
• Other duties as assigned

Supervision Exercised:
None

Supervision Received:
Director of Security and Loss Prevention

• Must be certified in First Aid, CPR and First Responder Certifications or be willing to obtain certification within 30 days of employment.
• High school diploma or GED required. Background in Law Enforcement, Security, or Military preferred.
• Must be certified in CPR/First Aid for children & infants.
• Computer experience with Word and Excel.
• Ability to understand, write and execute documents such as safety rules, policy manuals, incident reports, medical reports, etc.
• Ability to carry out instructions in written, oral, or diagram form.
• Must have ability to apply common sense and appropriately handle guest and team member needs.
• Excellent communication skills required with attention to detail.
• Safety sensitive position.

• 20% Sitting
• 80% Walking & standing
• Lifting/carrying 50-100 lbs
• Hearing and manual dexterity
• Distance vision and close vision of 1-3 feet
• Ability to work in all types of weather conditions
• Ability to drive golf cart

Entry level

Full-time

Management and Manufacturing

Hospitality

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