Retail Store Manager

The Country Store is the retail division of Skagit Farmers Supply, a locally rooted agricultural supply cooperative that’s been serving communities since 1934. What started in Burlington, WA, has grown into our thriving business divisions: agronomy, retail, energy, and wholesale distribution & milling—all driven by one mission: to serve our communities and preserve the strength and vitality of the agricultural economy.

At The Country Store, we’re more than just a store—we’re a trusted resource for all things “Farm
• Pet
• Home.” With locations in Washington and Montana, we take pride in offering quality products, knowledgeable service, and a friendly, welcoming atmosphere.

When you join our team, you’re joining a group of people who care—about our customers, our communities, and each other. We offer a friendly work-life balance, opportunities to grow, and the satisfaction of knowing your work makes a difference every day. If you’re passionate about great service, value teamwork, and want to be part of a company with deep roots and a bright future, we’d love to meet you.

• Oversee all aspects of daily store operations to ensure efficiency, profitability and customer satisfaction.
• Hire, train, develop, evaluate, and retain staff, fostering a positive work environment through coaching, recognition, and empowerment.
• Lead and support employees to deliver exceptional customer service and maintain strong product knowledge.
• Communicate company processes, policies and expectations clearly to staff.
• Manage merchandising flow, inventory control and stock levels, including coordinating shipping/receiving and organizing merchandise resets.
• Build and maintain positive vendor relationships.
• Safely and regularly make deliveries, visit various worksites, other businesses and customer locations.
• Engage with the local community through events, fairs, and partnerships to promote the store’s mission and values.
• Analyze financial and inventory reports; manage controllable costs to maintain profitability.
• Accurately process sales transactions using the POS system.
• Dispense propane and kerosene (and complete training in first 30 days of employment).
• Possess a Dealer Manager pesticide certification through the WSDA (obtain within the first 90 days of employment).
• Maintain a clean, safe, and productive environment for employees and customers.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 3+ years’ experience in retail store management.
• Possess a valid driver license and maintain a safe driving record.
• Demonstrate proficiency with Microsoft Windows and Office.
• Previous experience supervising and motivating others.
• Physical ability to stand for extended periods; bend, stoop and kneel occasionally; lift, carry, push and pull up to 50 pounds.
• Proven track record of being dependable and reliable.
• Must pass pre-employment drug screen as a condition of employment.

• College degree in business or equivalent experience.
• Exhibit a high level of product knowledge in one or more of the following areas: livestock or equine products, lawn and garden supplies, hardware, fencing, pet feed & supplies or any related knowledge.
• Experience with Epicor or similar retail POS software.

This is an in-person, full-time, 45+ hours per week position (schedule may vary). Must be available to work evenings and/or weekends as needed.

Base pay: $30.00 – $37.00/hour. Typical schedules average five hours per week of overtime (actual OT may vary).

Quarterly bonus potential: Up to $5,313.00 per quarter ($21,252.00/year) based on performance metrics.

Estimated annualized base + OT: $74,100.00 – $91,390.00, based on the posted hourly range and assuming a typical 45-hour weekly schedule (excludes bonuses).

After meeting eligibility requirements, benefits include:

• Medical Insurance (100% employer-paid for employee coverage)
• Group Term Life Insurance + AD&D
• Long-Term Disability Insurance
• Paid Vacation (two to six weeks annually depending on the length of full-time service)