Administrative Support Specialist

Intellectual and Developmental Disability (IDD) services are seeking a highly organized and detail-oriented Administrative Support Specialist. This position will be onsite and play a critical role in supporting a team of professionals who provide life-changing services to individuals and families in our community. This role serves as the operational hub that keeps programs running smoothly, ensures clients receive timely support, and helps service teams focus on what matters most: empowering people to achieve their goals.

If you thrive in a fast-paced environment, enjoy building relationships, and take pride in keeping complex operations organized, this could be the perfect opportunity for you.

What You’ll Do

Reports, Records & Data Management

• Enter and manage client information within agency databases and information systems. This includes data entry and scanning of consent forms and other client service paperwork.
• Assist with tracking program activity, billing and service reports, and correspondence to support service delivery and compliance.
• Safeguard sensitive client and employee information with the highest level of professionalism and care.
• Ensure records and processes comply with agency policies and privacy requirements.

Client & Community Engagement

• Respond to inquiries and connect individuals and families with the appropriate staff and resources.
• Support client intake processes and ensure requests are addressed efficiently and accurately.
• Serve as a key contributor to the day-to-day operations of the department.

Hourly Salary Range: $17.30 – $21.05

• $1.00 per hour – 2 year previous experience
• $1.00 per hour – BTCS Tenure
• 0.75 per hour – Bilingual

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

City

County

County Guadalupe County

• Exceptional organizational and detail-oriented skills.
• Strong written and verbal communication abilities.
• Proficiency with Microsoft Excel and other Microsoft Office applications at a moderate level.
• A customer-service mindset and desire to help others.
• Ability to manage multiple priorities with professionalism and efficiency.
• Experience working independently while contributing to a collaborative team environment.
• Commitment to confidentiality, integrity, and quality service.
• HS Diploma or GED.

• Previous LMHA/LIDDA experience.
• Previous client record maintenance experience.
• Bilingual English/Spanish.
• Associates Degree or higher.

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan.

Our Title VI Plan can be viewed here:
Title VI Plan  (PDF)