Crisis Clinician, Mobile Crisis Outreach Team, PRN

Overview

Under the supervision of the Mobile Crisis Outreach Team Program Manager or designee, the Mobile Crisis Outreach Team (MCOT) Case Manager is a member of the Guadalupe Hub Crisis Team, providing services in-person and via televideo in Guadalupe, Caldwell and Gonzales Counties. This position is located on site at the clinics within Guadalupe, Caldwell and Gonzales counties.

The MCOT Case Manager will dispatch to various community locations (e.g., schools, emergency rooms, homes and Bluebonnet Community Services (BTCS) clinics) to provide crisis intervention, screening, referral, relapse prevention and follow-up services for children, adolescents and adults experiencing a behavioral health crisis. Follow-up services may include case management, individual and group skills training, Person-Centered Recovery Planning, supported housing/employment, discharge planning and linkage to ongoing services.

The MCOT Crisis Case Manager utilizes the most effective and least restrictive approaches and interventions until the crisis is resolved or the individual is transitioned into a more clinically appropriate environment.

Additionally, the MCOT Case Manager cross-trains to provide crisis triage, support and intervention services as needed at the Seguin Crisis Respite Unit, State Hospital Step Down Program, Diversion Center, Youth Therapeutic Respite, and other crisis programs.

This position collaborates with law enforcement, the medical community, schools, families, and social service agencies to assist persons in crisis. The MCOT Case Manager possesses strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing a mental health, substance use, and/or developmental crisis, and will have the ability to communicate effectively with persons and families from diverse cultures and socio-economic backgrounds.

The MCOT Case Manager utilizes skills and experience using an integrated electronic medical record to access files and document services, as well as the ability to organize and prioritize work assignments. This position requires a flexible work schedule and the ability to work independently, yet collaboratively. This position requires rotating on-call responsibilities, which includes after hours, weekends and holidays. This is an Essential Position which provides services to programs operating 365 days a year as scheduled.

The position will provide in-person services during disasters and holidays as scheduled.

Applicable Differentials:

• 2 years previous crisis experience: $2.00/hour
• 4 years previous crisis experience: $1.50/hour
• 2 years previous community center experience: $1.00
• 4 years previous community center experience: $1.00
• 1 year with BTCS: $1.00/hour
• 2 years with BTCS: $1.00/hour
• 4 years with BTCS: $1.00/hour
• 6 years with BTCS: $1.00/hour
• Advanced Licensure (LPHA): $1.00/hour
• LCDC Licensure: $0.50/hour
• Bilingual: $0.75/hour
• Master’s Degree in Human Services: $1.00/hour

Minimum Qualifications: Bachelor’s Degree in the field of human services or a bachelor’s degree and an equivalent number of hours for a human services major. If the degree is not in a human services field, a minimum of 24 college credits in a human services field and a completed Bachelor’s degree are required. Comprehensive knowledge of mental health diagnosis. Ability to work as a team within a fast-paced, recovery-focused environment is essential.

Must have a valid Texas Driver’s License and maintain approved drivers status throughout employment.

Preferred Qualifications: Master’s Degree, Licensed or intern LPC or LMSW, Bilingual in Spanish or ASL, Licensed Chemical Dependency Counselor.

1009 North Georgetown Street
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars, will comply with Title VI of the Civil Rights Act of 1964 and related regulations. Our Title VI Plan can be viewed here:
Title VI Plan .