Clinic Accnt Collect Spec

Mon-Fri 8a-4:30p (Hybrid opportunity after initial employment)

Scope of Responsibility

The Clinic Account Collection Specialist is responsible for the patient financial service functions including patient refunds, pre-payments, payroll deductions,and customer service calls. Other duties to include are payment posting functions, such as confirming deposits, researching un-postables, and balancing to the bank. The specialist will also follow-up on unpaid claim, research, and correct unpaid claims for resubmission, and will communicate with billing and coders with any trend on denials.

Responsible to the Clinic Account Coordinator

Education

• High School Diploma or equivalent preferred

Training and Experience

• 2-3 years previous medical billing/claims experience required
• 2-3 years previous customer service skills required
• Experience with insurance, and data entry required
• Strong multi-tasking, organizational skills
• Computer skills, knowledge of Physician EMR systems preferred

Health and Background Requirements

• Employment contingent upon successful completion of:
  • Background Check
  • Lab Work
  • Immunization Records

Physical

• Sitting
  - Continually
• Stationary Standing
  - Occasionally
• Walking
  - Occasionally
• Ability to be mobile
  - Occasionally
• Crouching (bend at knees)- Rarely
• Stooping (bending at waist)- Occasionally
• Twisting (knees, waist, neck)- Occasionally
• Turn/pivot
  - Occasionally
• Climbing
  - Rarely
• Reaching overhead
  - Occasionally
• Reaching extension
  - Occasionally
• Pushing/pulling (Maximum weight:)- Occasionally
• Lifting Carrying (Maximum weight:)-Occasionally
• Other physical demands:
  Ability to talk to patient and/or staff
  - Continually
• Other physical demands:
  Ability to hear patients and/or alarms
  - Continually
• Other physical demands:
  Vision (near and/or far)- Continually
• Other physical demands:
  Ability to distinguish colors
  - Occasionally
• Risk of electrical shock
  - Rarely
• Risk of Radiation- N/A
• Fumes or Airborne Particles
  - Occasionally
• Chemicals
  - Occasionally
• Moving Mechanical Parts
  - Occasionally
• Noise level
  - Occasionally
• Weather Conditions- N/A

Bloodborne Exposure (Refer to Bloodborne Exposure Control Plan in Policy Tech for possible exposure tasks)

• N/A

Respirator Fit Testing Required

• N/A

High School or better.

Equal Opportunity Employer
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