Quality Assurance Manager
Listed on 2026-01-02
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Quality Assurance - QA/QC
Quality Engineering
it's what's inside that counts
There's more to CMC than our products and the buildings, structures, and roads they go into. At CMC, it's the people inside our recycling centers, fabrication plants, manufacturing facilities, steel mills and offices that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering:
- Day 1 Benefits Coverage with low cost Medical, Vision, Dental
- Day 1 Paid-time Off and Vacation
- 4.5% Company Match 401(k) plan
- $500 Annual Company-paid Lifestyle Benefit
- Competitive Compensation and Bonuses
- Company-paid Life and Disability Insurance
- Employee Stock Purchase Plan
- Training and Advancement Opportunities
CMC provides an excellent opportunity to learn the steel, construction reinforcement and ground stabilization industries and to grow in your career. Whether you will spend your day brainstorming in an office cubicle, operating a crane, running manufacturing equipment or troubleshooting technical obstacles, at CMC, you'll get the training and support from your team that you need to excel in your role and reach your full potential.
WhatYou'll Do
- Oversees all product QC testing and related activities
- Maintains and ensures that the lab is contributing toward producing the best quality bar by reviewing samples, product chemistry and overall operational processes
- Guarantees timely and accurate test results from the lab
- Responsible for receiving, tracking, assessing and responding to customer complaints or issues
- Maintains and calibrates lab equipment to ensure in working order, ensuring reliability and accuracy of analytical and measuring devices
- Responsible for day-to-day implementation of quality system, including hold/release decision, retesting, etc
- Provides the tools and resources necessary to foster an atmosphere of continuous improvement and employee development in the QA Lab
- Serves as the customer interface for quality items, including customer visits and problem-solving activities
- Reviews customer specifications for application of products
- Achieves and maintains certification from outside accreditation agencies, including but not limited to, NTPEP, ISO, ABS, State DOT's
- Attends ACI, ASTM, and CRSI meetings to ensure company is represented at the organizations and serves on committees as needed
- Maintain a continuous focus on cost and cost improvement including employee hours
- Provides tools and training to develop employees in the quality process, serving as a true business partner in developing solutions
- Work with managers and employees to identify root cause of customer complaints and implement corrective actions
- Develop and lead a Safety Culture that is consistent with CMC standards
- Implement and maintain all Job Safety Analysis and Work Instruction documents for the department
- Provides guidance and direction to staff including hiring, disciplinary action, staff development, goal formulation and performance review
- Ensures compliance with employment laws and regulations, minimizing the company's exposure to adverse outcomes of complaints, litigation, audits and inspections
- Participate in the CMC Safety Programs and proactively uphold the CMC Safety Culture
- Ensure compliance with safety regulations and CMC standards on all projects
- Build and maintain positive working relationships at varying levels
- Exhibits integrity and trust as well as respect for the individual through strong moral character, demonstrating leadership and communication skills
- Minimum 1 year Supervisory experience required
- Minimum 2 years steel mill experience in a hands-on environment preferred
- Experience with measuring devices (tapes, micrometer, inside outside calipers, etc)
- Exceptional leadership and team building skills
- Effective listening and communication skills (verbal and written)
- Excellent written and verbal communication skills; ability to communicate up, down, and across the business
- Organizational skills for keeping track of various budgets, employees and schedules simultaneously.
- Possess strong data analytical skills, an understanding of lean manufacturing methods and a familiarity with production management systems
- Displays a…
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