C-Store Team Member
Listed on 2025-12-31
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Join to apply for the C-Store Team Member role at Refuel Operating Company, LLC
.
Reports to:
Store Manager
Type of Position:
Full time or part time
Refuel is one of the fastest growing convenience store chains in the US, with growth of ~300% in the past 24 months through 17 acquisitions and new to industry store builds. The company currently owns & operates over 220 stores in the southeast with a total team member population of ~3,000.
Benefits- Daily Pay
- Employee Assistance Program
- Refuel Rewards (15c off gas, free drinks, hot food discounts and more!)
- 401(k) Retirement
- Life Insurance
- Short-Term Disability Insurance
- Referral program
Job Duties , Responsibilities, & Requirements
- Provide a friendly greeting to all customers upon entering the store or on the phone.
- Get to know your customers and use their name.
- Go out of your way to make customers feel important and valued.
- Move quickly to provide fast service.
- Suggest sell to customers when appropriate.
- People oriented, friendly, enthusiastic, smiles.
- Respectful and polite
- Demonstrate a sense of urgency (move fast)
- Honest
- Willing to learn.
- Dependable & punctual - consistently reports to work on time and provides proper notice if necessary.
- Good communication skills
- Able to work alone and on a team.
- Able to stay busy between customers.
- Flexible
- Willing to help associates and customers.
- Multi
- Task: able to successfully complete multiple tasks independently - Thank customers for their business and invite them back.
- RTO Training Required
- Cleaning:
Customer Readiness Knowledge - Restrooms
- Parking Lot
- Trashcans
- Fuel Islands
- Rugs
- Windows & Doors
- Stock, front face all merchandise
- Floors
- Stock fountain, deli case, cooler, & freezer
- Shelves
- Proper merchandise placement on Sales Counter
- Merchandise
- Check for out-of-date merchandise
Physical Requirements
- Must be in physically good shape and able to stand during entire work shift.
- Must be able to work in a cooler at a temperature of 35 degrees for up to 30 minutes.
- Must be able to lift 50 lbs.
- Must have visual acuity to check identification and process money orders.
- Must be able to tolerate gas fumes and cleaning products.
- Must be able to climb a ladder to clean windows.
- Must be able to react to a fire by lifting and using a 30lb fire extinguisher.
- Must be able to do basic math at the eighth-grade level.
- Must be able to speak, read and write English and communicate with customers in English.
At-Will Employment:
This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.
The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. The Company may change or add the job duties, the responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.
Work schedule
- Monday to Friday
- Weekend availability
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