Professional Assistant - System Integrator - Office of Information Technology Services

TITLE: Professional Assistant
- System Integrator
- Office of Information Technology Services

CAMPUS: Ammerman Campus in Selden

START DATE: ASAP

TYPE OF APPOINTMENT: Full Time

RANK: Faculty

POSITION

DESCRIPTION:

Suffolk County Community College is the largest community college in the State University of New York (SUNY) system, enrolling more than 26,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the college offers a wide array of transfer-oriented associate degrees in the liberal arts and sciences;

business; communications and the arts; computing and cybersecurity; health sciences; and many other areas. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas. The college provides high school concurrent enrollment opportunities to thousands of students each year through both Suffolk’s Beacon program and through on-campus early college classes. Designated by the U.S. Department of Education as a Hispanic Serving Institution, Suffolk enrolls thousands of students in English Language Learning courses, and also serves more service veterans and military-connected students than any other college in the SUNY system.

Announcement is hereby made for a full-time (12-month), tenure-track Professional Assistant position in the Office of Information Technology Services, beginning immediately at the Ammerman Campus in Selden, NY. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.

The System Integrator Professional Assistant position will report to the Associate Director of Infrastructure Services and be responsible for managing IT systems with respect to maintenance, installation, and administration;
Enterprise Resource Planning (ERP) roles and security; and application installation and administration. The ideal candidates will demonstrate the ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively in a team environment. This position may require some evening and weekend work.

Job Responsibilities:

• Install, maintain, and repair all server software; provide support, monitoring, testing and troubleshooting for server software issues.
• Collect information to make recommendations regarding configurations and security structure within ERP-related applications and software specifications, including costs and completion times.
• Audit and validate access in ERP and related systems.
  • Collaborate with college data owners to establish, maintain, and optimize role-based access controls across the organization.
  • Participate in regular security or compliance audits related to system access.
  • Develop and implement methods for managing, monitoring and tracking access to information resources.
• Analyze and validate program code for implementation in ERP and related systems.
• Utilize various scripting tools and work with various database platforms to provide functionality and perform configuration changes.
• Collect and distribute data using various methods, such as Secure File Transfer Protocol (SFTP) and other related protocols.
• Collaborate with external vendors and college IT staff to maintain hardware and software for data center operations.
• Respond to emergency failures due to facility outages.
• All other duties assigned by the Administrative Director of Infrastructure Services, related to the needs of the department and/or the needs of the college.

MINIMUM QUALIFICATIONS:

• An Associate’s degree in Information Technology or related field with a minimum of three (3) years…