Junior Salesforce​/CRM Administrator

Hopefully, you! We’re hiring a motivated and detail-oriented Junior Salesforce / CRM Administrator to join our Technology team in Semarang. You’ll own day‑to‑day administration of our Salesforce environment — user setup, access, configuration, data quality and small enhancements — working closely with our Technology team and external technology partner in Australia and supporting our local Indonesian team on the ground.

This is a deliberate junior role. We’re hiring for curiosity and craft over years on a CV. If you’ve been working through Trailhead, hold (or are close to) your Salesforce Administrator certification (ADM 201), and want a clear runway into senior admin — read on.

• Salesforce administration: user setup, profiles, roles, permission sets and record type assignments; objects, fields, validation rules, flows, approval processes, saved reports and dashboards
• Data hygiene: imports (CSV via Data Loader), exports, deduplication and clean‑up across Salesforce and (with guidance) Net Suite
• User support and training: triage and resolve support tickets, deliver short training sessions, and write simple how‑to guides that drive adoption
• Documentation: keep our system docs, SOPs and admin guides current and useful
• Testing: participate in UAT for Salesforce releases, sandbox refreshes, and small enhancements
• Cross‑system curiosity: learn how Salesforce talks to Net Suite, our website and middleware — we’ll teach you the integration side as you go
• Reporting and dashboards: build and maintain reports and dashboards that give the sales and ops teams clear visibility of pipeline and performance
• Local IT support: help the Semarang team with day‑to‑day IT issues when needed

• Excellent English — written and verbal. You’ll be working daily with our Australian team
• 1+ year hands‑on with Salesforce in an admin, support, business analyst or consulting capacity. Internships, capstone projects and serious self‑study portfolios count — tell us what you’ve actually built
• Salesforce Administrator certification (ADM 201) (or actively working towards it). We’ll fund your next cert once you’re in role.
• Core CRM concepts — lead‑to‑opportunity, sales stages, forecasting, account and contact management. You don’t need deep sales operations knowledge, but you need to be comfortable talking to sales teams
• Curiosity about multi‑system environments — CRM, ERP, website, middleware. You don’t need experience with Net Suite or integrations; you do need to be interested in how the pieces fit together
• Structured, detail‑minded approach to data and configuration, with strong problem‑solving and clear communication
• Familiarity with Agile or Kanban ways of working is a plus, not a must
• Eager to grow — we’re looking for someone who wants to be a senior Salesforce admin or consultant in 2‑3 years

Please note that we require full permanent working rights for this position.

• The opportunities you need to grow, develop and craft a career you’re proud of within the global Eco Outdoor business
• Company‑sponsored events and activities to connect with your colleagues
• The opportunity to give back via our internal Social Housing and Sustainability initiatives