Department Manager (Store Supervisor) - MAX Fashion The Park

Department Manager (Store Supervisor) - MAX Fashion The Park Semarang

The job holder will be responsible for maximizing department sales
, leading to the achievement of store targets
.
Job Description
:

Achieve department sales targets and KPIs through effective team leadership and customer service excellence.

Monitor daily, weekly, and monthly sales performance, take corrective actions to improve results.

Analyze sales trends and customer preferences to maximize department profitability.

Lead, motivate, and coach the sales team to deliver outstanding service and meet performance standards.

Schedule and manage staff shift according to store traffic and operational needs.

Conduct regular team briefings and performance evaluations.

Ensure the department’s visual presentation aligns with brand standards and seasonal guidelines.

Coordinate with the Visual Merchandiser to maintain attractive product displays and cleanliness.

Monitor stock levels and ensure proper replenishment.

Maintain a high level of customer satisfaction by ensuring professional and friendly service.

Handle customer complaints or feedback effectively and provide quick solutions.

Monitor stock movement, conduct regular stock takes, and report discrepancies.

Minimize stock losses through effective control and monitoring.

Prepare daily/weekly/monthly reports on sales, staff performance.

Ensure all operational SOP's, policies, and compliance requirements are followed.

Support store-level audits and operational reviews.

Act as a bridge between store management and department staff. Collaborate with other departments to ensure smooth store operations.

Job Specification
:

Minimum 3-5 years experience in retail fashion industry, with at least 2 years in a supervisory or managerial role.

Experience managing sales team, stock management, and visual merchandisin

Retail & Wholesale 101-1,000 employees

Our journey began in 1973 with a single store in Bahrain. Since then, Landmark Group has grown into a leading international retail and hospitality group, creating more than 25 value-driven, homegrown brands across retail, hospitality, food, and leisure.

In Southeast Asia, we are continuing to expand our presence across Malaysia and Indonesia, bringing our flagship brands, Max Fashion and Babyshop, to more customers throughout the region. As our business continues to grow, we are committed to building talented teams, delivering exceptional customer experiences, and creating exciting career opportunities for individuals who are passionate about retail.

Our journey began in 1973 with a single store in Bahrain. Since then, Landmark Group has grown into a leading international retail and hospitality group, creating more than 25 value-driven, homegrown brands across retail, hospitality, food, and leisure.

In Southeast Asia, we are continuing to expand our presence across Malaysia and Indonesia, bringing our flagship brands, Max Fashion and Babyshop, to more customers throughout the region. As our business continues to grow, we are committed to building talented teams, delivering exceptional customer experiences, and creating exciting career opportunities for individuals who are passionate about retail.