Residence Hall Director

The Residence Hall Director (RHD) is a full‑time, 10‑month, live‑in general staff member responsible for the daily operations of a residence hall or on‑campus apartment. The Housing and Residence Life Office is committed to providing residents a comfortable, educational, diverse, and caring community where academic success, personal growth, and social responsibility are valued.

A live‑in position requires the RHD to reside in an on‑campus apartment. The department provides an apartment and meal plan to enable the RHD to be visible in the community, attend meetings, and respond to emergencies.

• High School Diploma

• Previous experience working with high school or college students
• Previous work experience in Housing and Residence Life
• Good verbal communication, organizational, and time‑management skills

The Residence Hall Director cultivates a sense of belonging through student engagement and success initiatives. The RHD reports to the Director of Housing and Residence Life and collaborates with staff to enhance the student experience in the assigned residential community.

• Display initiative and leadership in administering managerial duties and responsibilities relevant to the position
• Serve as the immediate supervisor for designated Resident Assistants and Information Assistants
• Prepare the assigned residence hall for all residents to move in prior to the fall and spring semesters
• Maintain accurate and confidential records for every student in the residence hall
• Maintain accurate records for every assigned bed in the residence hall
• Perform computer duties such as completing reports, reviewing Campus  access, and reviewing cameras to bookmark events and report violations
• Lock and/or unlock and secure the assigned residence hall at specified times
• Conduct announced and unannounced room inspections
• Submit maintenance reports after weekly inspections
• Address any violations of the Code of Student Conduct by documenting the situation and referring the student to the Director of Housing and Residence Life or District Dean of Student Services through a Campus Appearance Ticket and Incident Report
• Properly check out each residence hall student and submit accurate paperwork based on each check‑out with documented charges

• Partner in students’ total development by working with Advising and Retention Center, Student Counseling, Testing and Disability Support Services, Student Activities, and other offices as needed
• Facilitate leadership opportunities and support all students in leadership development, specifically leadership events sponsored by Residence Life
• Contribute to the development and facilitation of the residential curriculum
• Contribute to recruitment and retention programs and initiatives

• Assist in emergencies and severe weather with the assigned residence hall
• Maintain an accurate list of all residents to use in case of fire, tornado, or other emergencies requiring student evacuation
• Communicate any student concerns regarding mental health and Title IX issues to the appropriate administrators
• Follow procedures as outlined in the NWCC Emergency Response Plan

• Communicate professionally both orally and in written form
• Climb stairs to reach the highest floor of the assigned residence hall multiple times throughout the day
• Walk inside and outside in wind, rain, snow, and other weather conditions; access all residence hall rooms
• Lift mattresses and chairs to inspect for damage and place them appropriately in rooms
• Bend at the waist and/or knees to open drawers, look under beds, etc.
• Move arms above head to open closet doors, drawers of chests, and desks, and to reach shelves
• Sit to view cameras, perform computer work, greet residents, and complete paperwork
• Type, write, file, and perform other clerical duties
• Speak to students, guests, and college officials regarding policies and processes for on‑campus residents, including respectful confrontation
• View a computer screen for 15–30 minutes at a time
• Reside primarily in provided housing accommodations while residents are on campus
• Work two evening shifts during the week and select weekends as scheduled and as needed for emergencies; weekend availability is a limited requirement within the RHD role
• Other duties as assigned by the Director of Housing and Residence Life and District Dean of Student Services

• Application for employment thwestms.edu
• Resume
• Three (3) professional references (Name, Telephone, and Email Address)