Customer Quality Field Tech

This job is with ABB, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Customer Quality Manager

Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to assist the Quality team in implementing and maintaining a quality system, including conducting audits, establishing controls, training on tools and methodologies. Each day, you will support activities related to quality management within the organizational unit. You will also showcase your expertise by reporting quality Key Performance Indicators (KPIs) and customer cases and maintaining process documentation.

You will be mainly accountable for:  Reporting quality issues data, ensuring adherence to quality management system at all stages.
Acquiring and reporting quality metrics and KPIs accurately and in a timely manner to facilitate the analysis and management of local processes.
Utilizing measurement systems to produce data that reflect the accurate characteristics of materials, products, systems, and processes.
Training local operational teams on relevant elements of quality management, supporting implementation, and promoting opportunities for improvement.

Our team dynamics (Optional)
You will join a {insert adjectives – e.g. dynamic, talented, high performing} team, where you will be able to thrive.

Qualifications for the role (Mandatory)   You are comfortable in traveling to customer sites to resolve issues
Ability to demonstrate your experience in / Have established skills / advanced skills / You have 0-3 years of experience in the mechanical or electrical field
Ability to work in fast fast-paced environment.
Troubleshooting ability
Degree in / Have a demonstrated track record in / Extensive knowledge of / Proven experience in  Mechanical or Electrical background
Proficient in using MS Office (Excel, Word, Etc)

Guidelines:

Please be aware:
All fields in yellow should be populated with relevant information (based on Job description and the Kick-off form). All other text can also be modified if necessary, within the given guidelines.
Text in bold is fixed and should not be edited or removed
Reporting Manager section is mandatory both internally and externally, to be posted via eRec functionality

“
Your role and responsibilities” should be plain text followed by maximum 4 additional bullet points
The “Qualifications for the role” section should include no less than five and no more than seven bullet points. These bullet points should be listed in order of importance for the success in the role
Indicate the required language knowledge in the “Qualifications for the role” section whenever it is mandatory and/or applicable
Information about “Licenses and visa/work permit” is optional, use this sentence wherever it is required
In the “More about us” section you can add further legal statements/PES indications or Talent Partner contacts, for example
Read more about the guidelines in the Guidelines doc available in the Share Point

We value people from different backgrounds. Could this be your story? Apply today or visit  to read more about us and learn about the impact of our solutions across the globe.
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