Retail Lead - Customer Service & Pet Care
Listed on 2026-10-17
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Customer Service/HelpDesk
Retail Associate/ Customer Service, Customer Service Rep -
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Support
Pet Smart is seeking an Experience Lead to provide outstanding pet parent service and drive loyalty strategies, promotions, and engagement across the store. You will oversee safety, cleanliness, merchandising, and associate engagement while supporting various services and live pet activities.
The role emphasizes leadership, teamwork, and a strong customer focus, including handling POS operations and ensuring a positive customer experience. Full-time availability is required.
This posting is for the Retail Experience Lead
- Customer Service & Pet Care role at Pet Smart, based in Seneca, SC, United States.
Learn more about the Retail Experience Lead
- Customer Service & Pet Care role in the description above.
We appreciate your interest in this position.
Join Pet Smart and contribute to our ongoing work.
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