Loan Specialist

Job Intro

The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!

• Competitive pay and monthly bonus opportunities.
• Promotion paths from Assistant Manager to Branch Manager.
• Full‑time benefits: medical, dental, vision, 401(k).
• Average salary around $41,000, adjusted for location and cost of living.

• Provide exceptional service to all customers.
• Process credit loan applications and offer appropriate loan solutions.
• Maintain office cash with accuracy and proper security.
• Grow account volume through effective customer solicitations in the branch and by telephone.
• Minimize delinquent debt through collection calls.
• Receive, track, and post all payments and fees to customer accounts in compliance with company policy.
• Transport money and deposits to and from bank.
• Other duties as assigned by leadership.

• High School Diploma or equivalent.
• Prior customer‑service experience in a sales/retail or cash‑management environment.
• Must pass drug screen, criminal, and credit background checks.
• Valid driver’s license and reliable vehicle with liability insurance.

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer‑service minded with a personable approach toward diverse customers and colleagues.
• Thrives in a pay‑for‑performance environment.
• Proven ability to multi‑task.

This position works in an office providing consumer loan products in person and over the phone. Typical hours are 8:30 am–5:30 pm Monday through Friday with some Saturdays required. Overtime may be required on an as‑needed basis at the discretion of upper management.

Regional is an equal‑opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law. The policy of non‑discrimination applies to all phases of the employment process.