Patient Experience Coordinator​/Part Time

Overview

Patient Experience Coordinator / Part Time – Seneca, SC. Join our dynamic, growing oral surgery practice to ensure every patient’s needs are met and they receive an outstanding experience in our office.

The Flagship Difference:
Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away.

• Exhibits outstanding customer service with the patient as a number one priority
• Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or creates a new patient appointment
• Confirms patients  appointments and gives patients the instructions necessary prior to their initial appointment
• Contacts patients regarding their benefits and/or co-pays and coverage information for all outpatient procedures
• Assures timely response to third party payers requests for additional information
• Coordinates baseline aspects of our benefit verification or self-pay payment options for all new patients
• Coordinates with other co-workers and offices to verify referrals and radiography

• High school diploma (or equivalent) and prior experience working in a medical or dental office
• Proven ability to access, input, and retrieve information using a variety of computer programs, including Microsoft Office products
• Demonstrated level of comfort with and ability to quickly learn new software programs and EMR

• Associates or Bachelor's degree in healthcare administration (or related field)
• 2+ years experience as a patient care/medical office coordinator with patient scheduling, insurance verification & billing, and collection experience
• Experience with medical/dental insurances, ICD-10 coding, data entry, appointment/surgery scheduling
• Experience with financial counseling in a medical office

• Employment type:
  
  Part-time
• Seniority level:
  Entry level
• Job function:
  Health Care Provider
• Industries:
  Hospitals and Health Care

Apply now to become a valued member of our team.