Customer Service Representative

Position: Customer Service Representative at PAL Airlines
Join PAL Airlines in Sept-Iles, QC as a Customer Service Representative, dedicated to delivering exceptional service to air travelers. Assist customers from booking to boarding while creating a welcoming experience every day.

In this role, you will support customers through every stage of their journey, ensuring adherence to our service policies and safety regulations. Your experience in a fast-paced environment, alongside your bilingual skills in English and French, will help you provide outstanding assistance. Collaborate with the PAL Airlines team to enhance customer service initiatives and engage with various departments to ensure a seamless travel experience.

Key Responsibilities:

• Guide customers through booking and check-in processes

• Assist with the safe movement during boarding and deplaning

• Deliver exceptional customer service and support

• Collaborate on new customer service initiatives

• Handle administrative tasks related to flights

Requirements:

• At least 1 year of customer service experience

• Fluent in English and French

• Strong communication and problem-solving skills

• Ability to work independently and in teams

• Commitment to a positive customer experience

Elevate your customer service skills with PAL Airlines, where every interaction makes a difference!
#J-18808-Ljbffr