Operations Support Agent

Position: Operations Support Agent at Desjardins
Join Desjardins as an Operations Support Agent in this full-time on-site position. Engage in vital operational tasks associated with caisse products and customer interactions.

In this diverse role, you will handle a variety of operational processes, including data entry, transactions, and report reconciliation. Your commitment to high-quality service will significantly contribute to the successful management of caisse services while ensuring secure transactions and customer satisfaction with every interaction.

Key Responsibilities:

• Process and reconcile requests from caisse sectors daily

• Input and verify essential data within the system

• Liaise and manage communications with various Desjardins centers

• Organize and produce requested information effectively

• Oversee proper filing and adherence to document management

Requirements:

• High school diploma in a relevant area

• At least two years of relevant experience required

• Fluent in French is necessary

• Strong customer service passion and adaptability

• Results-driven and action-oriented mindset

Utilize your operational expertise to support Desjardins and enhance member satisfaction.