Graves Call Center Rep

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Full Time Sequim, WA, US

3 days ago Requisition

About the Company:

Security Services Northwest, Inc., (SSNW) is yourfull-service security company. Founded in 1977, we offer professional and complete security services for residential, commercial, and industrial customers in Washington, Oregon, California, Nevada, and Alaska.

SSNW is a nationally recognized supplement for Department of Defense anti-terrorism force protection.

From providing armed and unarmed security officers and patrol services to installing burglar alarms and camera systems, SSNW provides our customers with the highest level of service. We have an exceptional, experienced team to assist you in mastering your skills, with great growth opportunities.

• $22/hour for graveyard shifts
• Health Insurance
• Vision Insurance
• Employee Assistance Program
• Paid Time Off (PTO)/Holidays Paid at time and a half if worked
• Opportunity for overtime

SSNW is a drug-free workplace.

SSNW is seeking a part-time or full-time GRAVEYARD dispatcher/customer service representative for our corporate headquarters in Sequim, WA.

• Dispatchers monitor burglary, fire, and medical alarms for hundreds of customers
• Dispatch alarms to the appropriate agency.
• Answer phones, take messages, and dispatch calls for answering service customers
• Perform a variety of computer tasks and other office duties.

As a 24/7 operation, we have multiple shifts available each day with weekend and holiday work, and variable days off. Applicant must be comfortable with multi-tasking, a high-stress work environment, and the work pace changing drastically at times.

Job Type: Full-time/ part-time

Salary:
From $22.00 per hour

Requirements:

• Must have a valid driver's license
• Must have a clean criminal record and driving record
• Must be able to pass an office efficiency checklist:
  • Typing test - 40 WPM minimum
  • Take sample calls with messages, dispatch call
  • send email, fax, etc...
  • Navigate between screens
  • Put calls on hold, transfer calls
  • Excel, Word, Microsoft 365

Shift:

• 10-hour shift
• Graveyard shift
• Night shift
• Monday to Friday
• Weekend availability
• Holidays

Work setting:

• In-person

Ability to commute:

• Sequim, WA 98382:
  Reliably commute or planning to relocate before starting work (Required)