Patient Care Coordinator

Join to apply for the Patient Care Coordinator role at Jamestown S'Klallam Tribe.

Jamestown Family Health Clinic (JFHC) is hiring a Patient Care Coordinator (PCC) to join their team. The ideal candidate is someone with excellent organizational and administrative skills who can work comfortably in a fast‑paced environment. The PCC will be responsible for a variety of tasks, including greeting patients, scheduling appointments, and collecting co‑payments.

• Patient Interaction: You’ll be the first point of contact for patients, greeting them in person and over the phone, addressing inquiries, and ensuring a smooth experience.
• Scheduling & Insurance: You’ll handle scheduling appointments for multiple providers, ensuring accuracy and following proper protocols, including collecting and verifying insurance information.
• Administrative Tasks: You’ll assist patients with tasks such as filling out paperwork, scheduling transportation, and collecting co‑payments.
• Communication & Confidentiality: Excellent communication, both verbal and written, is essential to interact effectively with patients, staff, and doctors. Maintaining patient confidentiality in accordance with HIPAA regulations is mandatory.

• Education & Experience: A high school diploma is mandatory, with an Associate’s degree being a plus. Two years of customer service experience are required, with a preference for experience in a clinical setting.
• Skills: Strong organizational and time‑management skills to handle multiple tasks, proficiency in Microsoft Office Suite, fast typing (over 40 wpm), basic money handling, and excellent interpersonal and communication skills.

• Positive Work Environment: JFHC fosters a collaborative and supportive atmosphere, valuing employees as extended family.
• Benefits &
  
  Incentives:
  
  A comprehensive benefits package designed to promote a healthy lifestyle and employee well‑being.
• Community Focus: Commitment to serving the community with opportunities to contribute to its growth.

• Passion for Healthcare Excellence: Individuals passionate about healthcare excellence and providing exceptional patient care.
• Fast‑Paced Environment: Those who thrive in a fast‑paced environment and enjoy multitasking.
• Organizational
  
  Skills:
  
  People with strong organizational skills and a commitment to accuracy and confidentiality.

Seniority Level: Entry level.

Employment type:

Full‑time. Job function:
Health Care Provider. Industries:
Government Administration.