Insurance Claims Advocate

Insurance Claims Advocate – Acrisure

Join to apply for the Insurance Claims Advocate role at Acrisure
. This position offers an opportunity to work at a global fintech leader and support diverse insurance solutions.

Acrisure is a global fintech leader empowering millions of businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more.

Claim Advocates handle the claim process from beginning to end, working closely with clients, insurance carriers, adjusters, claimants and the underwriting department. They apply company policies to complete tasks and possess basic knowledge of insurance principles.

• Assist clients in reporting and monitoring Commercial & Personal lines claims, including taking initial loss notice and communicating with insured parties.
• Conduct initial reviews of claims for coverage questions, review denial of coverage accuracy, and act as liaison between insured and adjuster.
• Serve as contact for Adjuster and Insured on claim‑related issues.
• Refer complex coverage questions to Risk Manager.
• Secure loss runs from carriers and prepare claims information for presentations.
• Resolve customer claim issues with Account Executives and Producers to reduce E&O exposure.
• Provide claim packets to customers and prospects.
• Read policy forms, understand coverage, and question carriers when necessary.
• Evaluate and challenge claim reserves according to industry knowledge.
• Cooperate with counsel for suit or trial.

• Active Property & Casualty license or ability to obtain within 60 days of hire.
• Excellent verbal and written communication and strong interpersonal skills.
• Ability to work independently and meet time‑based goals.
• Team player mindset to achieve group objectives.
• Proficiency in MS Office Suite.
• EPIC experience is a plus.

• High School Diploma;
  Associate degree or higher preferred.
• Minimum 3+ years of claims experience.

The base compensation range for this position is $23,000 - $28,000, adjusted for skills, experience, location, and internal equity.

Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.

At Acrisure, we build a community where people can grow, thrive, and make an impact. Our benefits support health, finances, family, and future.

• Physical Wellness: comprehensive medical, dental, vision, life and disability insurance; fertility benefits; wellness resources; paid sick time.
• Mental Wellness: generous paid time off and holidays;
  Employee Assistance Program; complimentary Calm app subscription.
• Financial Wellness: immediate vesting in a 401(k); HSA and FSA options; commuter benefits; employee discount programs.
• Family Care: paid maternity and paternity leave, legal plan options, pet insurance coverage.
• ... and so much more.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodations by contacting

Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Please visit the Recruitment Fraud Notice for further information.