Area Supervisor

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL

PURPOSE:

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The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty.;
Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.

ESSENTIAL FUNCTIONS:

Maintaining Safe ;
Secure Environments:

* Understands that safety is the number one priority and practices safe behaviors in everything they do.

* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.;
Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

* Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.;;

* Removes clutter and ensures safe, clear egress to emergency exits.

* Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.;;

* Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.

Customer Service:

* Treats all Customers, Associates, and other leaders with respect.

* Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.

Personal and Store Brand

* Represents and supports the Company brand at all times.

* Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.

* Keeps all areas of the Store clean, well-maintained, and merchandised to standard.

* Responsible for daily trash removal.

General Merchandising:

* Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.

* Responsible for receiving merchandise truck when needed.

* Processes all merchandise with a sense of urgency.

* Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).

* Responsible for cleanliness and organization of all Stockrooms.

* Helps deliver and place merchandise on sales floor when all merchandise is processed.

* Responsible for ensuring any back-stock is secured and processed to Company policy.

* Responsible for merchandising of department including the back stock.

* Responsible for the reduction of loss due to damage.

* Ensures compliance to the monthly presentation guidelines in assigned area.

* Responsible for floor moves and signing including promotional signing as needed.

* Responsible for re-wraps as needed.

Loss Prevention:

* Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.

* As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers.;
Safeguards confidential information, cash and credit card information and merchandise.

* Ensures Public View Monitor (PVM) system is maintained properly.

* Conducts "Code 50" package inspections.

* Executes all Company Best Practices and maximizes…