Receptionist, Administrative​/Clerical

Location: Edenbridge

The role of a Receptionist at Avery Healthcare is to offer professional, high-quality customer service as the first point of contact within the care home. This involves a range of administrative responsibilities, such as answering telephone inquiries, maintaining databases, and providing administrative assistance to the General Manager.

Main duties of the job

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Other responsibilities will include answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly, completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager, and maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

About us

Avery Healthcare is one of the UK's largest providers of luxury elderly care homes. They are committed to creating meaningful experiences for their residents and employees, building a supportive and inspiring environment where people feel valued and empowered every day.

Job responsibilities

Package

Description:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.

When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.

Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Edenbridge Manor Care Home in Edenbridge. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services.

Other responsibilitieswillinclude:

• Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
• Completing reception-related administration,maintaining databases,and providing administrativeassistanceas required by the General Manager.
• Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

• Have excellent communication skills both verbal and written.
• Have a positive,friendly,and welcoming attitude.
• Havepreviousexposure to problem-solving and client complaints.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day.

Join us and see why Avery is the preferred choice for residents and team members alike. Job description

Job responsibilities

Package

Description:

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.

When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring,…