Commercial Operations Assistant

The role of the Commercial Operations Assistant is to assist the Commercial Operations Manager in the day-to-day management of the company’s Commercial Cleaning Division. This includes daily administration, payroll, recruitment, onboarding, invoicing, stock management and data entry.

This varied and fast-paced role requires strong administration and organisational skills.

• Assist with the recruitment of permanent and temporary employees to ensure sufficient resources are in place to meet the requirements of the contracts.
• Liaise with the Commercial Operations Manager to understand the recruitment needs for each contract.
• Work with the HR department to ensure all employees have the correct Right to Work before appointment, ensuring all necessary starter paperwork for payroll is complete.
• Run monthly reports to ensure timesheets have been authorised, and submitted correctly and all employees are on the system for payroll purposes.
• Maintain the online timesheet clocking system - Clockshark and assist the Contracts Managers when needed.
• Ensure employees are registered on Clock Shark (clock in/out system) and are proficient in using the application to ensure timesheet accuracy.
• Assist the Commercial Operations Manager with ordering and arranging stock deliveries at the various clients’ sites to ensure employees have the correct cleaning materials to hand.
• Providing additional support to the general cleaners and Contracts Managers to report any concerns or low stock levels, especially to provide cover for the Commercial Operations Manager in the event of absences or holidays.
• Any other administration duties required by the Commercial Operations Manager to effectively manage ICE Services key accounts.

• Good level of Maths and English.
• A minimum of 2 years office administration experience.
• Exposure to working within an Operations department or knowledge of Operations would be beneficial.
• Knowledge of general IT systems and applications including spreadsheets, word processing and databases.
• Ability to prioritise workload, time management and dealing with conflicting priorities.
• Ability to communicate effectively both internally and externally at all levels.
• Ability to compose and produce standard reports.
• Ability to deal sensitively and appropriately with confidential information.
• Ability to undertake routine calculations.

Company Values:
Integrity, Humility, Accountability, Ambition