Information Cadette

Dates

Arrival:
Required by Thursday evening before each weekend, or by 10am Friday at the latest
Departure:
From 8.30pm on Sunday or anytime Monday
Role Type:
Temporary / Event-based

Hours:

6 hours per day (rotating shifts across a 12-hour opening period)
Pay: £20 per hour

We're looking for friendly, organised and unflappable humans to join our on-site team as Information Cadettes for Camp Kindling & Camp Wildfire 2026!

You’ll be part of the heart and soul of our on-site support, working from the Info Cabin to help our wonderful campers with everything from lost wristbands and activity queries to campsite directions and last‑minute questions.

It’s a fun and fast‑paced role that’s perfect for someone who loves helping people, enjoys a bit of problem‑solving, and thrives in a festival‑style environment.

• Providing friendly, knowledgeable assistance at the Info Cabin
• Answering questions about activities, schedules, maps, tickets, facilities, and general event info
• Handling minor issues and escalating anything more complex to the Lead Information Cadettes
• Logging lost property and helping reunite it with its rightful owner
• Making time to familiarise yourself with the event site, setup and key event details so you can assist guests confidently
• Maintaining a calm, positive and proactive presence throughout your shift
• Keeping the Info Cabin tidy, stocked and ready to go!
• Helping with providing comms or notices across site

• Approachable, friendly and great with people
• Clear communicator with a calm and confident manner
• Comfortable using basic technology (iPads, ticketing & enrolment platforms, training provided in advance)
• Organised and reliable – able to follow process but think on your feet
• Happy to work in a shift pattern and be flexible across the weekend
• Ideally has previous customer service, info point, box office or event experience
• Loves the outdoors and doesn’t mind the unpredictable nature of festivals
• Important: work in a team during the 12‑hour daily Info Cabin shift
• You’ll always have your evenings free to enjoy the magic of Camp
• When you’re off‑shift, you’re welcome to take part in our walk‑up activities, and book into any credited activities with available spaces
• 1 meal provided per shift
• Festival wristband and crew camping & parking included