Internal Sales Support

Internal Sales Support | Edenbridge, Kent | Up to £30,000 (temporary)

Fancy joining a business where your voice matters and every customer conversation counts? This is a great opportunity to bring your customer service experience into a busy, team-oriented environment where reliability and a genuine helpful attitude go a long way.

• A supportive, close-knit team environment
• The chance to build strong relationships with a set portfolio of customers
• Full training on internal systems and processes
• A varied role covering enquiries, quotations, and order tracking

• Managing and responding to incoming customer enquiries in line with company procedures
• Preparing quotations for standard products using the internal pricing system
• Liaising with the planning team to confirm and maintain delivery schedules
• Keeping customers updated on any changes to their orders
• Logging customer feedback and handling incoming calls professionally

• B2B customer service experience, ideally within a manufacturing or electronics environment
• Confident communicator, both verbal and written
• Comfortable working independently as well as part of a team
• IT literate, including MS Excel
  , with the ability to pick up new systems quickly
• Experience with an ERP or CRM system is desirable