More jobs:
Customer Resolution & Experience Leader
Job in
Sevenoaks, Kent County, TN13, England, UK
Listed on 2026-08-09
Listing for:
West Kent Housing Association
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
West Kent Housing Association is seeking a Customer Resolutions Officer to lead the delivery of high-quality complaints handling for all customers, including member enquiries and Housing Ombudsman enquiries.
You will guide the service through a period of improvement and cultural change, listening to customers and driving meaningful change that improves outcomes. The role is based in Sevenoaks with hybrid working options.
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