Business Central Consultant

We are looking for an experienced and motivated

We are looking for an experienced and motivated Business Central Consultant to join Akita and help our customers make the most of Microsoft Dynamics 365 Business Central. This is a customer-focused consulting role combining business analysis, functional consultancy, solution design, implementation and ongoing support
. You will work with customers to understand their requirements, improve their business processes and deliver practical Business Central solutions that create measurable value. You will work closely with customers, project managers, developers and the wider consulting team throughout the implementation lifecycle. This will include discovery, requirements gathering, configuration, testing, training, go-live and post-implementation support. While strong knowledge of Microsoft Dynamics 365 Business Central is important, this role is about more than system configuration.

We are looking for someone who can understand how businesses operate, communicate clearly with different audiences, challenge requirements constructively and translate business needs into effective solutions.

• Running discovery sessions, workshops and requirements-gathering meetings.
• Building a clear understanding of customer processes, systems and desired outcomes.
• Documenting business requirements, process flows and functional specifications.
• Identifying inefficiencies, risks and opportunities for process improvement.
• Challenging requirements where appropriate and recommending practical alternatives.
• Translating business needs into clear and achievable Business Central solutions.
• Ensuring customer expectations, project scope and proposed solutions remain aligned.

• Configuring Business Central to meet agreed functional and operational requirements.
• Working across relevant Business Central modules, such as finance, sales, purchasing, inventory and warehousing.
• Designing solutions that reflect customer processes while following Microsoft best practice.
• Supporting data migration, data cleansing and data validation activities.
• Working with developers and technical specialists where extensions, integrations or customisations are required.
• Maintaining accurate configuration records and functional documentation.
• Identifying dependencies, assumptions and risks within the proposed solution.

• Work collaboratively with project managers, developers, testers and other consultants.
• Contribute to project plans, estimates, milestones and delivery documentation.
• Manage assigned tasks and communicate progress, risks and dependencies clearly.
• Support the delivery of solutions within agreed scope, timescales and budgets.
• Participate in solution reviews and project meetings.
• Help manage changes to requirements and assess their impact on delivery.
• Escalate issues promptly and contribute to effective resolution.

• Preparing functional test scenarios, scripts and supporting documentation.
• Supporting system testing, integration testing and user acceptance testing.
• Investigating defects and working with the delivery team to resolve them.
• Supporting customers with user acceptance and readiness activities.
• Delivering clear and engaging user training.
• Creating user guides, process documentation and knowledge transfer materials.
• Supporting cutover, go-live and early-life support activities.
• Helping customers adopt new processes and use Business Central effectively.

• Providing functional advice and support after implementation.
• Investigating reported issues and identifying appropriate solutions.
• Managing support requests professionally and within agreed service standards.
• Identifying recurring issues and recommending improvements.
• Supporting change requests, enhancements and future phases of customer projects.
• Keeping customers informed of progress, decisions and expected outcomes.
• Maintaining strong, trusted and professional customer relationships.

We are looking for someone who combines strong Microsoft Dynamics 365 Business Central knowledge with excellent consulting and communication skills. You should have:

• Commercial experience working as a Business Central Consultant, Functional Consultant or similar role.
• Hands-on experience implementing, configuring or supporting Microsoft Dynamics 365 Business…