Intelligence Team Leader

As the Intelligence Team Leader, you will be responsible for leading a team of experienced intelligence analysts. The Intelligence Team provides a fraud prevention service through counter fraud screening, intelligence reports, and administration of counter fraud databases. The Intelligence Team collaborates with the wider industry to process and circulate intelligence from the Insurance Fraud Bureau, law enforcement, and other organisations within the insurance and financial sector.

Location: Sevenoaks with hybrid working

Working hours:37.5 hours a week - Monday to Friday, 9am to 5:30pm

Salary: £36,000 to £42,000 plus an achievable annual bonus of £2500, paid quarterly

• Lead the intelligence analysts to deliver objectives of the intelligence team
• Develop and track KPI’s, objectives, audits, monthly 1-2-1’s, and appraisals
• Lead and facilitate the analysis and interpretation of complex data sets extracted from claims, underwriting and counter-fraud databases
• Produce data dashboards, graphs and visualisations which can be clearly interpreted by the wider business and shared with stakeholders/senior management
• Facilitate the detection, investigation, and dissemination of open-source and counter-fraud intelligence
• Contribute to the continued improvement of counter fraud products
• To facilitate the ongoing development of counter-fraud intelligence sources and industry relationships
• To build and develop an understanding of the fraud landscape and develop counter-fraud measures accordingly
• Lead the promotion of data integrity across the business

Ensure strict adherence to company policies such as TCF, GDPR and FCA regulations

• One year of experience incounter fraud or intelligence
• Exposure to motor insurance policies / claims
• Great communication and people skills with the ability to influence change
• The ability to develop and drive performance through KPI’s, audits’ and objectives
• The ability to develop internal and external relationships
• Awareness and understanding of financial crime legislations and regulatory compliance
• Good understanding of the following intelligence lead risk avoidance databases; SIRA, IFB, CIFAS and/or other similar platforms
• Exposure to counter fraud databases such as SIRA would be beneficial

At Acorn Insurance , we’re proud of our Liverpool roots — and even prouder of how far we’ve come. As part of the Acorn Group , we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we’ve grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024.

We’re growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

• 🦏We run through walls for our customers and each other
• 🐐We challenge the status quo
• 🐧We succeed when we help those around us succeed
• 🐆We decide quickly when the smart thing to do is use our judgement
• 🌴 35 days’ holiday (including bank holidays) with additional buy/sell options
• 🧠 24/7 mental health support & free counselling available
• ☝Grow with us:
  Through career fairs, leadership programs, and learning on the go!
• 💸 Flexible benefits , including early access to salary via our internal platform
• 🏡Hybrid working options to support work-life balance and individual needs

These aren’t just words — they’re the principles we live by. And we’re proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth:

• 🧠 Mindful Employer – championing mental health and wellbeing
• ♿ Disability Confident Level 1 & 2 – creating accessible, inclusive opportunities
• 🌸 Menopause Friendly accredited – supporting every stage of life
• 🎖️ Armed Forces Covenant signatory – honouring those who serve
• 🏆 Great Places to Work 2024/25 – fostering an engaging and positive workplace culture
• 📈 Best Place to Work for Development – proud to be investing in people’s future
• 👩💼 Best Place to Work for Women – breaking down barriers to women's career progression

If you’re looking for a company with a…