Senior Facilities Co-ordinator

As Senior Facilities Co-ordinator you'll be responsible for providing an efficient, effective and flexible facilities management service across your site, ensuring the highest standards are delivered and maintained.

Knole is a stunning property which boasts a 1000 acre deer park, historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio. We are passionate about caring for this wonderful property and visitors are at the heart of all we do.

We are a busy team, who like a challenge and work at a fast pace. We work collaboratively with each other and the wider property and we’re hands on and work together to get the job done.

This role is responsible for providing an efficient, effective and flexible facilities management service to enable the successful operation of your site. You will work collaboratively with other team members to deliver excellent standards in maintenance, presentation and customer service.

Working within the appropriate Trust procedures and conservation guidelines, you will ensure your site is well maintained to a high standard at all times. You will promote Health & Safety awareness across the property and for ensuring effective environmental management is sustained.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

This role is responsible for providing an efficient, effective and flexible facilities management service to enable the successful operation of your site. You will work collaboratively with other team members to deliver excellent standards in maintenance, presentation and customer service.

Working within the appropriate Trust procedures and conservation guidelines, you will ensure your site is well maintained to a high standard at all times. You will promote Health & Safety awareness across the property and for ensuring effective environmental management is sustained.

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• understanding of co-ordination and delivery of facilities management and support services
• knowledge of compliance and risk management
• understanding of systems and information management
• awareness of conservation, environmental, and sustainability
• ability to support financial and resource coordination experience with customer service and teamwork

Additional criteria for all other applicants:

• Are a good team player with experience of supervising others
• Have an understanding of working with volunteers and knowledge of the framework that the Trust uses to support the volunteer journey.
• Have excellent people and customer service skills, enabling strong relationships to be built and maintained externally and internally.
• Have excellent written and verbal communication skills including influencing, negotiating and presentation

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

to find out more about the benefits we offer to support you.