Store Manager, Retail & Store Manager

40 hours per week. Our stores are open from 7 AM to 8 PM; you must be able to manage early starts and late finishes.

At Toolstation, we’re committed to developing your talents so that you can grow with our business and become one of our leaders of tomorrow.

Deliver an outstanding customer experience. You will manage the branch, serve customers, check deliveries, pick items from the warehouse and stock shelves. The role can be hot in summer and cold in winter.

• Deliver great service: ensure the team gives a great customer experience and drives sales through service.
• Muck in: help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning and putting orders together.
• Inspire: encourage a positive mindset, build a culture of feedback, praise and recognition.
• Ask questions and build relationships: support the team’s development, drive future business growth and succession, and ensure customers leave with everything they need.
• Lead: coach, motivate and engage the team, creating a great place to work where engagement is key.
• Build a fun working environment: maintain high product availability and branch standards while ensuring the branch is a place everyone loves to work.
• Show knowledge: take pride in a track record of developing high‑performing and engaged retail teams.
• Show hard work and passion: be dedicated to leading a team to deliver sales through superb customer service and great results.
• Show love of teamwork: be happy to muck in and develop future leaders.
• Focus on the customer: keep the customer at the heart of everything.
• Show resilience: have relentless determination to achieve results whatever the challenges, coaching your team to deliver.
• Show flexibility: be there when your team needs you, understand priorities and plan effectively.
• Be yourself: bring your whole self to work and let your true personality shine through.

22 days’ holidays + Bank Holidays, company pension scheme, life assurance, bonus scheme, cycle-to-work scheme, save and buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1,000 other retailers.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.