FOH Leader

What we're looking for

Leaders, inspirers, and drivers of their teams, our Front House Leaders are our in-shop champions, coaching and mentoring their teams. These wonderful people are the protectors of the things that make Pret, Pret - keeping standards and spirits high, and our teams and customers happy. When the shop gets busy, so do they; it's what makes them, them - whether it's rolling their sleeves up on the coffee machine (with training, of course) or immersed in the figures and spreadsheets.

A people person without a doubt, with a passion for helping their shop, and the people in it grow.

• Hourly rate is £14.46 (inclusive of mystery shopper bonus)
• After initial training, earn an extra £5 for any shift started between 3-5am
• 28 days annual leave (pro-rata if you're part-time)
• Pension scheme
• Free food and drink while you're working
• And when you're not, you'll have our Club Pret Membership (giving you 50% off food and to 5 free Barista-made drinks a day)
• Regular rewards and recognition for amazing standards
• Flexible working hours, means you have the time to do what's important to you

• Individual ways to grow
  - We offer lots of opportunities for learning, whether you join us for a short stint or the long game, you're good to grow with us. Including fully funded professional qualifications - apprenticeships Level 3 and internal transfer opportunities to explore.
• Diversity and belonging
  - Everyone is welcome at Pret, we want you to feel confident and valued for who you are and to truly belong.
• Pace and variety
  - Our work is fast paced with lots of variety, you'll build a diverse skill set and learn a lot!
• Community and purpose
  - We're proud to make a difference through The Pret Foundation, from tackling homelessness to reducing food waste and creating positive change for people and communities.

• Happy Teams Happy Customers
• Amazing Standards Every day
• Never Standing Still
• Doing The Right Thing

• Every interview process at Pret begins with the same two stages. Initial phone screening and 60-minute shop-based interview with the General Manager and the team
• Everyone is welcome  encourage applications from underrepresented groups, including women, people with disabilities, neurodiversity, ethnic minorities, and the LGBTQ+ community. Please let our recruitment team know if you need any adjustments or support during the recruitment process - your experience matters to us.

We'd love to get to know you, not a robot, so please do not rely on AI to complete your application.