Sales Administrator

Sales Administrator

Location: Westerham, Kent (TN16) - (On-site)

Contract: Permanent, Full-Time Hours: Mon Fri, 8:30 AM 5:00 PM

Earnings: Competitive Salary + 3% Annual Incentive Plan (AIP) bonus

About Us

We are looking for an agile, proactive, and customer-focused Sales Administrator to join our fast-paced Sales Operations team in Westerham.

This isn't just a standard processing roleyou will be a vital pillar of our business, serving as the primary bridge among our external sales team, internal supply chain, and international B2B clients. If you have strong administrative skills, a collaborative mindset, and a knack for spotting opportunities to support clients, we want to hear from you.

What Youll Do (Key Responsibilities):

• Order & Return Management: Process high-volume B2B purchase orders accurately via email, EDI, and customer portals. Take ownership of the returns process (RMA) from start to finish.
• B2B Customer Support: Handle telephone and email enquiries, resolve client issues, and track courier deliveries to ensure on-time dispatch.
• Sales & Marketing Support: Assist the external sales team with new product setups, special pricing, and promotional configurations. ...