Customer Delivery Assistant

Customer Delivery Assistant

Severn Beach
£12.81 per hour
7am starts

As a Customer Delivery Assistant, you will support Delivery and Installation Drivers in providing a professional and efficient home delivery service. You will play a key role in ensuring customers receive their products safely, on time, and with exceptional customer service.

• Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.
• Provide excellent customer service, keeping customers informed throughout the delivery process.
• Use handheld devices to accurately complete deliveries and obtain customer signatures.
• Communicate effectively with the transport team regarding delivery updates or issues.
• Handle products safely and follow all manual handling and health & safety procedures.
• Secure and manage vehicle loads using appropriate equipment.
• Work collaboratively with colleagues to ensure customer and business needs are met.
• Maintain professional standards and represent the company positively at all times.
• Complete any required training and keep knowledge up to date.

• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Good problem‑solving skills and ability to remain calm under pressure.
• Understanding of safe manual handling and health & safety practices.
  
  Reliable, flexible and professional approach to work.