Customer Delivery Assistant

Customer Delivery Assistant

Severn Beach

£12.81 per hour

7am starts

Job Purpose

As a Customer Delivery Assistant, you will support Delivery and Installation Drivers in providing a professional and efficient home delivery service. You will play a key role in ensuring customers receive their products safely, on time, and with exceptional customer service.

Key Responsibilities

* Assist with the delivery, installation and demonstration of products including white goods, televisions and cookers.

* Provide excellent customer service, keeping customers informed throughout the delivery process.

* Use handheld devices to accurately complete deliveries and obtain customer signatures.

* Communicate effectively with the transport team regarding delivery updates or issues.

* Handle products safely and follow all manual handling and health & safety procedures.

* Secure and manage vehicle loads using appropriate equipment.

* Work collaboratively with colleagues to ensure customer and business needs are met.

* Maintain professional standards and represent the company positively at all times.

* Complete any required training and keep knowledge up to date.

Skills & Experience

* Strong customer service and communication skills.

* Ability to work independently and as part of a team.

* Good problem-solving skills and ability to remain calm under pressure.

* Understanding of safe manual handling and health & safety practices.

* Reliable, flexible and professional approach to work.

* Will need to be fit as there is heavy lifting involved.

Please apply with your CV via the apply button