Infrastructure Engineer Security Clearance

Support and maintain Clear Edge’s secure IT environment, ensuring systems, networks, and user services remain reliable, available, and compliant with security requirements. You will perform hands‑on systems administration, troubleshoot hardware and software issues, assist employees with technical support, and maintain the infrastructure that keeps daily operations running. This role is ideal for a cleared IT professional with a strong Windows and networking foundation who enjoys solving problems, supporting users, and maintaining a secure technology environment.

• Have a solid foundation in Windows systems administration, networking, and IT support
• Enjoy troubleshooting technical issues and helping users resolve hardware, software, and connectivity problems
• Understand the importance of security controls, account management, and secure IT operations
• Are comfortable supporting both infrastructure systems and day‑to‑day end-user technology needs
• Take initiative, follow established procedures, and maintain accurate technical documentation
• Communicate effectively with users, technical teammates, and leadership
• Can manage multiple support requests and priorities while providing responsive, professional service

• Administer and maintain Windows servers, workstations, user accounts, Active Directory, Group Policy, DNS, and DHCP
• Provide help desk and desktop support for hardware, software, account access, printing, and connectivity issues
• Troubleshoot network and infrastructure issues involving switches, firewalls, and enterprise connectivity
• Install, configure, update, and maintain computer equipment, operating systems, applications, and peripherals
• Support virtualization platforms, shared drives, file permissions, storage systems, and other corporate IT services
• Maintain security controls, access permissions, endpoint protection, system updates, and backups in accordance with company policies
• Monitor system availability and performance, investigate technical issues, and coordinate escalations when needed
• Maintain accurate records of support requests, system configurations, IT assets, and technical procedures
• Assist with infrastructure upgrades, equipment deployments, onboarding, offboarding, and other IT operational tasks
• Follow applicable security policies and compliance requirements, including relevant NIST and CMMC standards
• Support occasional after‑hours maintenance, upgrades, and major system updates to minimize disruption to business operations

• Bachelor’s degree in Information Systems, Computer Science, Information Technology, or a related technical field
• Minimum of three years of experience in systems administration, IT infrastructure, desktop support, or IT operations
• Active TS/SCI clearance with a polygraph
• CompTIA Security+ certification, or ability to obtain the certification within 90 days of starting
• Experience administering Windows systems, including Active Directory, Group Policy, user accounts, and file permissions
• Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, routing, switching, and wireless connectivity
• Experience troubleshooting hardware, software, operating system, and end‑user technical issues
• Familiarity with enterprise security practices, access controls, patching, endpoint protection, and system compliance
• Strong customer service, communication, organization, and problem‑solving skills
• Ability to document technical issues, follow established procedures, and manage multiple priorities
• Availability for occasional after‑hours support during major system updates, maintenance, and infrastructure changes
• Availability for occasional after‑hours emergency support during unplanned system…