Transport Planner​/Transport Coordinator

Position: Transport Planner / Transport Coordinator
Severn Transport Services are an award-winning palletised freight distribution company based in Welshpool and are shareholder members of the Pallex & Fortec Distribution Networks.

Description

We are currently looking to recruit a Transport Planner / Transport Coordinator to join our friendly team. The successful candidate will play the crucial role of coordinating and planning pallet deliveries within the TF, SY, LD postcodes.

This is a dual role position, very much hands on in our busy traffic / pallet network department

Shifts alternate every other week, 05.00am to 3.00pm and 08.00am to 6.00pm

The successful candidate would have:

• Previous experience in multi-drop transport planning role (an advantage)
• Experience working in the transport sector
• Excellent communication and organisational skills
• The ability to work within a fast paced environment
• Excellent telephone manner
• The ability to work on your own initiative
• Training supplied on our Transport Management & Vehicle Tracking Systems.
• Pallet Network experience would be an advantage but not essential
• Training will be offered to the right candidate
• Excellent opportunity for progressing within the business
• National and local geographical knowledge are advantageous for this role

Main Duties will include:

• Planning routes, and loads for a large vehicle fleet around the TF, SY, LD postcode area
• Maximise vehicle and driver utilisation
• Communicating with the C&D drivers clearly throughout the day.
• Solve real-time logistics issues to maintain customer satisfaction
• Ability to work within a team and support the Operations Team
• Organising collections from our customers utilising our own fleet of vehicles and drivers
• Planning, manifesting and scanning of pallets for national onward transportation via our Pallet Networks.
• Collating and uploading customer paperwork
• Dealing with customer emails
• Liaising with other member depots around the UK
• Develop and build relationships with relevant staff and our distribution hubs
• Develop and build relationships with UK member depots
• Providing customers with support booking in deliveries and collections
• Managing shipment process for European and Irish consignments ensuring customs data is collated and uploaded for clearance and ongoing shipment.
• Dealing with customer service calls and network member queries
• Assisting drivers with any delivery or collection issues
• Supporting the wider transport / operations team
• Communicating with the C&D drivers clearly throughout the day.
• Liaising with other departments within the business
• Follow company procedures to maintain service excellence

Job Type:

Full-time, Permanent

Schedule:

Shifts alternate every other week, 05.00am to 3.00pm and 08.00am to 6.00pm

• 28 days holiday (Includes bank holidays)
• Company pension
• Weekly pay
• Company Uniform
• Secure onsite parking
• Employee assistance programmes
• Health & wellbeing support (Employee Assistance Helpline)
• Company events
• Fully funded training opportunities
• Continuous training & development in other areas if required

#J-18808-Ljbffr